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We know that legal indemnities aren’t the most straightforward of insurance policies; they're a specialist product, with subtle and complex elements. So, when your client has a development or commercial property transaction with a complex title issue, it makes sense to come directly to the experts. 

Nothing lost in translation

There are a host of reasons why we would recommend approaching us directly. Some might say this is a self-serving message, but hear us out. Firstly, you’re not relying on a third party to interpret the relevant title defect information correctly and relay it in a timely fashion. You can disclose all material facts straight to our experienced underwriters, ensuring that nothing is missed out or overlooked. This means that the quote we provide is tailored precisely to your clients’ needs. Our concise UK ‘consumer friendly’ policy wordings help with this aspect too, as they clearly outline the cover provided.

When you order a policy from us, you do so in the knowledge that we never charge any arrangement or administration fees, something that we know has crept into the market over the last few years. Then there are the policies themselves, all of which are placed with Liberty Legal Indemnities, an ‘A’ rated insurer. This rating is of particular importance in our market due to the long-term nature of the policies we provide, and the large potential liabilities that are underwritten. And in the event that the worst should happen, we have our own, hugely experienced, in-house claims team who handle all claims on Countrywide’s policies and manage the entire process for the insured. 

Unbeatable customer service

Alongside the obvious benefits to your clients of contacting Countrywide, law firms benefit too. We make the process of arranging cover as quick and simple as possible, and this starts with our speed of response, which is simply unmatched by any other provider in the legal indemnities market. 

If you phone us, your call will be answered by an underwriter. There’s no switchboard or automated responses, so they’ll be able to deal with your case immediately. And, if you email us the details, we’ll get back to you within one hour. In short, you won’t ever find yourself waiting days for our response. Our expertise also means that we’ll consider your case from every angle, and we’re often able to offer a bespoke solution when other providers cannot. 

So, for market-leading expertise and specialist comprehensive cover, call our underwriting team on 01603 617617, or email us at enquiries@cli.co.uk.