Our insurer

Liberty Legal Indemnities is a name featured on all our policies and one which, more often than not, is probably overlooked. However, behind that line is a long-standing relationship with our insurer, which has been a major factor in helping us to ‘oil the wheels’ of literally hundreds of thousands of conveyancing transactions over the years.

Liberty Legal Indemnities has underwritten policies provided by Countrywide since 1998, and this long-standing relationship with our insurer has been a major contributing factor in helping us continually enhance our service standards over the years.

Helping us to help you

Liberty has been the insurer behind Countrywide since 1998, and the mutual trust and respect that has developed over such a long period ensures that we remain the best legal indemnity provider in the market today. The strength of the relationship with our insurer, and the underwriting authority that goes hand in hand with that association, means that Countrywide handles literally hundreds of different types of legal indemnity enquiries every day, no matter how complex or diverse.

The service you receive from us isn’t restricted to handling new and existing business though: we work closely with Liberty on claims too, particularly the more complex cases. Should one of your clients need to make a claim on their legal indemnity policy, they will have the benefit of dealing with our hugely experienced in-house claims team. Liaising throughout with our insurer, we operate to the high standards of service that you’d expect across our whole company.

Security ratings

Security ratings are particularly important in our market due to the majority of policies being provided in perpetuity, and the large potential liabilities that are underwritten. Credit rating agencies provide ratings for a number of legal indemnity insurers. They base these on their opinion of the long-term sustainability of insurance contracts, taking into account the insurer’s capacity to pay claims now and in the future.

As part of the Liberty Mutual Insurance Group, our insurer Liberty Legal Indemnities has been assigned a rating of A (strong) by major credit rating agency Standard & Poor’s.