When it comes to service, we recognise that, often, one size doesn’t fit all. It’s for this reason that we’re happy to offer a more personalised service for our customers if required.
Working with you
Our Business Development team is always keen to hear from you to find out how we can tailor our service to suit the way your firm works. They’re dedicated to answering the question: what can we do to help you?
There are a number of additional services we can provide that many firms have found beneficial. These include setting up monthly account arrangements, providing designated underwriters, arranging access to management information, or exploring the feasibility of a block scheme for policies like Chancel Repair or No Search (lender).
A personal approach
The team would be happy to arrange a meeting to discuss how we can help you and your firm further, whether you prefer an in-person meeting or a virtual one. The agenda is set according to your requirements, but regular topics include:
- real examples of complex cases that we’ve underwritten, with explanations of our approach and underwriting process
- claims case studies, which may include examples of claims that have occurred on policies arranged by your firm
- your feedback on our products and services
- the benefits of integrating Elite, our online quotation service, with your case management system
They’re also able to demonstrate Elite or provide a Q&A session with underwriting and claims representatives.
If this is something that would benefit you and your firm, please get in touch with our Business Development Manager, Tom Aldis, on 01603 751608 or tom.aldis@cli.co.uk.
