Payment options

Our flexible approach doesn’t stop at underwriting; you can choose how to pay for your policies as well.

You can pay for them individually, as and when they are ordered, or if you prefer, you can opt to set up an account and pay for your policies on a monthly basis. Whichever option you go for, you can then decide whether to pay via bank transfer (using the Faster Payment or CHAPS service) or by cheque.

Paying by monthly account

This convenient, easy to arrange payment option is designed for firms ordering multiple policies each month. Throughout each month, we will keep a record of all the policies your firm orders. At the end of each month, we will send you a statement listing all the policies you’ve ordered showing the amount you are due to pay. You simply then send us one single payment which covers them all.

One of the key benefits of paying this way is that you receive your policies much faster. As we don’t have to wait to receive payment, policy documents are issued as soon as you place your order.

Paying for policies individually

This payment option is best suited to firms who usually require only a small number of legal indemnity policies each month (e.g. three or four), and prefer to pay for each policy on an individual basis.

Payment methods

Whether you have a monthly account arrangement or prefer to pay for policies individually, you can also choose to pay by cheque or via bank transfer (Faster Payment/CHAPS).

If you are paying for policies on an individual basis, paying by bank transfer means that you will receive your documents much faster as the payment tends to reach us much faster too.

Payment deferral - temporary measures available

In the current unprecedented situation, we recognise that some solicitors’ clients may be facing financial difficulties brought about by the coronavirus pandemic.

If your clients are experiencing such problems, and are unable currently to pay their premium, you should contact us to discuss a payment deferral period, of up to 3 months, which will ensure they have the necessary insurance cover.

To be eligible for a payment deferral, your client must be:

  • a consumer who is an individual, small business, small charity or a trustee of a small trust,
  • experiencing, or reasonably expecting to experience temporary financial distress, as a result of the coronavirus.

If they are eligible, please email, or call 01603 753890 and we will consult with you to ensure a payment deferral is in the best interests of you and/or your client.

During any agreed payment deferral period we will not seek payment from you on behalf of your client, however we may still engage with you on the likelihood of payment.