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The policyholder in this recent claim was very happy to have the support and guidance of our claims team, when an alternative water supply was needed for their home at short notice, and there wasn’t an obvious cost-effective solution.

When a legal dispute arises over a connection to existing drainage services, or where a new connection is being made which lacks the required legal easement, it can be incredibly disruptive, whether it’s to a homeowner or to a developer. It is also time-consuming to resolve, and potentially costly.

We know that each transaction comes with its own set of demands on your time. Whether it’s a tight deadline imposed by funders, or a complicated title issue, the process of getting a legal indemnity quote shouldn’t add any unnecessary delays or frustrations.

In this edition of Ask the Experts, we answer some of your questions about the claims that we receive on our policies.